Trudesk is a multipurpose help desk solution.
Interactive demo below. Just click login!
At trudesk's core is tickets. Real time tickets, keeps everyone up-to-date on the information they need.
Visually see history ticketing information and group breakdowns quickly and easily.
Separate support users; allowing them to support certain groups.
Designed as an universal webapp; trudesk works on any device from anywhere. Native iOS & Android apps are coming soon.
Prevent multiple tickets with the same issue. Quickly notify users the issue is already known.
Every action is logged and stored inside each ticket. Preventing anyone from manipulating data.
Built in private messaging and chat. Users can get response messages instantly.
Stay up to speed on your entire workflow with just a glance.
Notifications are sent in real time without ever hitting the refresh button.
Well documented API makes it easy to create thrid party apps and plugins.
Tickets can be submitted via email. Trudesk will check the mailbox and convert the message to a ticket.
Built with sass, its very simple to change color scheme and branding.
Easier and quickly see where the majority of your work is being spent, and what to do to help resolve this.
No need to burn your eyes fishing through a spreadsheet to crunch data. Trudesk can manage the numbers for you and display in an eye pleasing way.
We all respond to colors faster than text. At a glance get the status of tickets to quickly determine what needs attention.