PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.- “Web sockets” are ongoing connections on the Site, which may collect information about the use of our products, which may include, but is not limited to, IP address, username, browser type, Internet service provider, referring/current pages, and date/time stamps.
Moreover, when you register in either our Live Chat system, for our mailing list, or for our applications, we collect information that we may use to contact you and us to authorize your access to our services, including your name, username, and email address. You may additionally amend therein your physical address(es), geolocation data, phone number(s) or other contact information, photo, and/or employment status (company, position, location). We refer to this information as “Registration Information”.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, which may include your name, billing address, payment information (including credit card numbers, PayPal account data, and/or Stripe billing data), email address, and phone number. We refer to this information as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information or Registration Information to:
- Communicate with you;
- Screen uses of our application for potential risk or fraud;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services;
- Bill and/or charge you for the use of our services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, to assess the success of our marketing and advertising campaigns, and to allow customers of the Site to better assist you should you interact with them).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above, strictly for analytics and billing purposes. For example, we use Stripe to power our billing engine–you can read more about how Stripe uses your Personal Information here: https://stripe.com/privacy. We also use Segment and Google Analytics to help us understand how our customers use the Site–you can read more about how Segment and Google use your Personal Information here: https://segment.com/docs/legal/privacy/ and https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you register on the Site or place an order through the Site, we will maintain your Registration Information and Order Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 18, or the legal age of majority in your locality. Under this age, you require the consent of a parental guardian to allow your use of the Site.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
Mailing address: 10601 Clarence Dr Suite 250, Frisco, TX, 75033, United States
Headquarters: 70184 Stuttgart, Germany